At India Fresh, we want you to be completely satisfied with your purchase. If you receive a damaged, defective, expired, or incorrect product, we are happy to help.

Returns

You may request a return or replacement if:

  • You receive a damaged or defective product.
  • You receive an expired product.
  • You receive a product different from what you ordered.
  • The product is not in acceptable condition when delivered.

For eligible products, please contact us within 24 hours of delivery and provide your order number and clear photos/videos of the product.

Fresh, opened, used, or perishable products may not be eligible for return unless they are damaged, spoiled, defective, or incorrect.

Refunds

Once your return or complaint is reviewed and approved, we will process the refund through the original payment method, where applicable.

Refunds may take 5–7 business days to reflect in your account, depending on your bank or payment provider.

Order Cancellation

Orders can be cancelled before they are dispatched. Once an order has been dispatched, cancellation may not be possible.

Replacement

If an eligible product is damaged, defective, expired, or incorrectly delivered, we may provide a replacement subject to product availability.

How to Contact Us

To request a return, replacement, or refund, please contact our customer support team with your order number, product details, and photos/videos of the issue.

India Fresh reserves the right to review each return and refund request before approving it